How it works
Here at myholidayhomeuk we enable you to find your perfect holiday home and make direct contact with the owner of the property for your stay. This cuts out the middleman, eliminates travel agent commissions and enables you to save time and money. By dealing directly with the home owner it ensures that all of your questions are honestly and expertly answered thus providing you with the perfect holiday home.
Property Search
This can be achieved by using our on site Search facilities. You can either click on the UK map to find the region and then the county or alternatively make your selection on the quick search form on our home page.
Once you have entered your requirements such as location, size of home and date, you will be presented with any number of suitable properties from which you can make your final decision.
Contact the Home Owner
You can contact the home owner direct. This facility enables you to type in any question or query you may have and this will then be sent direct to the owner for their response. Remember with myholidayhomesuk you are dealing direct with the owner of the property. Who better to answer any questions that you might have about their holiday home.
Making a Booking
Each property owner will have their own way of processing a booking, but, as a guideline, you the customer should expect to pay a deposit generally somewhere between 10% - 50% of the total rental to secure and confirm the booking. This amount can be in the form of a personal check or bank transfer; some owners have the ability to accept credit cards. Once payment has been made and received the owner should confirm the booking and receipt of your payment by letter or by e-mail.
The final balance would normally become due around 8 weeks before the start of the holiday. Often a refundable security/breakage deposit is required with the balance, and this is usually fully refundable within specified time after your holiday. Any charges accrued for accidental damage or and any agreed metered charges for gas/electricity/telephone if they are not included in the rental rate will be deducted at this time and the balance returned. Please check the cancellation terms with the owner at the time of booking - deposits are often non-refundable and they may have a sliding scale of charges for last minute cancellations after the balance has been paid. We recommend that you ask for any terms and conditions in writing.
Arrival at the Property
The address and directions to the property are normally sent to you once the owner has received all the payments due alternatively we have provided a link to the multi map web site. Directions should be included as well as access details for the property. There are various methods of accessing a property; some owners will send you a key in advance. The owner will give you specific instructions in their literature. Be sure to note any telephone number of the owner or their representative so that in the event of your being delayed for whatever reason you can call to let them know.
Problems
All properties should have an instructions manual or book with information containing contact address and phone number of the local representative or management company who you should contact to report any breakdowns or accidental damage etc. Call them as soon as possible as they will have facilities to put things right through local knowledge. It is essential to air any difficulties on the spot as this gives the owner the chance to ensure your stay is perfect. Please do not save up complaints until after you return home.